Privacy Policy

Your trust is our priority. Discover how we protect your personal information and ensure your privacy.

Last Updated: March 9, 2026

At HomeFix4You Handyman, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure, in compliance with the UK General Data Protection Regulation (UK GDPR).

1. What Information Do We Collect?

We only collect the foundational information required to provide our premium handyman services. The personal information we collect includes:

  • Identity Data: Full name.
  • Contact Data: Phone numbers, email addresses, and home/service addresses.
  • Technical Data: Internet Protocol (IP) address, browser type and version, and operating system (automatically collected when you use our website).

2How is Your Information Used?

We strictly use your information to fulfill our business obligations to you. We do not use your personal data for promotional marketing or send unsolicited newsletters. Your information is used to:

  • Provide accurate service quotes and estimates.
  • Schedule and perform handyman services at your property.
  • Process payments and manage billing.
  • Communicate with you regarding appointments, service updates, or inquiries.

3Who Has Access to Your Information?

We value your privacy immensely. We do not sell, rent, or share your information with any third parties for marketing purposes. Your data is handled strictly internally by our team to provide the services you requested.

The only exception is if we are legally obligated to share information to comply with legal requirements or protect our rights, property, or safety.

4Use of Cookies

Our website currently relies on strictly necessary framework protocols to function securely and efficiently. We do not actively use tracking or marketing cookies to monitor your behavior across the internet. If you ever notice cookies related to our domain, they are essential technical components required for the core performance of the site (for example, to load pages faster).

5How Long Do We Keep Your Data?

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example, the collection of tax and VAT). Therefore, we will hold your personal information—such as invoices, quotes, and related contact details—on our systems for a minimum of 6 years after the completion of the service, in accordance with UK law standard practices.

6. Your Rights Under UK GDPR

You have significant rights regarding the personal data we hold about you:

  • The right to access: You can ask for a copy of the personal information we hold about you.
  • The right to rectification: You can request that we correct any inaccurate information.
  • The right to erasure: Also known as "the right to be forgotten," you can ask us to delete your data when it is no longer legally necessary for us to retain it.
  • The right to restrict processing: You can ask us to limit how we use your data.

Contact Us for Privacy Queries

If you wish to exercise any of your rights or if you have any questions regarding this privacy policy, please contact our Data Protection representative:

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